Privacy Policy

www.readyopsgo.com

Last Updated: 20 April 2026

Welcome to ReadyOpsGo. Free Run Incorporated operating as ReadyOpsGo (“Company”, “we”, “our” or “us”) respects your privacy and is committed to protecting it.

This Privacy Policy governs your access to and use of our website at readyopsgo.com, including any content, functionality, or services offered through our website or related landing pages (collectively, the “Site”). In this Privacy Policy, “you” or “your” refers to any individual who accesses our Site.

Please read this Privacy Policy carefully before using our website. By using our Site or by clicking to accept or agree to the Terms of Use and Privacy Policy when this option is made available to you, you expressly accept and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you must not access or use our Site.

This Privacy Policy applies to information we collect on this Site, through email and electronic messaging features on our Site, through any downloadable features or tools on our Site, and when you interact with our advertising or applications on third-party websites and services.

This Privacy Policy does not apply to information collected by us offline or through any other means, or by any third party including through content or advertising that may link to or be accessible from our Site.

1. Use of Our Site

You must be at least 16 years old to use our Site. No one under the age of 16 may provide any information to or on our Site. We do not knowingly collect, use or disclose personal information about visitors under 16 years of age. If you become aware that we have collected information from anyone under the age of 16, please contact us at lena@readyopsgo.com so we may delete that information.

2. Information We Collect

We collect certain types of information from you when you visit our Site. By accepting this Privacy Policy, you are expressly consenting to our collection, use, processing, and sharing of data with third-party processors as needed to run our business.

Personal Information You Voluntarily Provide

We collect information you voluntarily provide when you use our Site, such as when you sign up for our email list, submit a form, or interact with us through this Site. This may include:

• Name and email address
• Business name and related professional information
• Any other information you choose to provide through forms or direct communication with us

Information Collected Automatically

We collect information that is sent to us automatically from your browser or mobile device, including your IP address, the name of your operating system, the name and version of your browser, date and time of your visit, pages visited, and length of time spent on each page.

Tracking Technologies

We collect information when you visit our Site and through our email communications by using cookies, pixels, website beacons, tags, and other tracking technologies. These include:

• Cookies: Data files placed on your device that help us understand how you interact with our Site, assess and improve our marketing and advertising, and collect statistical data about usage patterns.
• Website Beacons and Pixels: Small graphics that help us understand browsing activity. We use the Meta pixel to measure the effectiveness of our advertising on Meta platforms (Facebook and Instagram).
• Clickstream Data: Non-identifying usage data including URL, HTTP protocol elements, number of hits and visits to the Site.
• Social Widgets: Buttons provided by third-party social media providers that allow you to interact with social media services when you view a page on our Site.

Most browsers are set to accept cookies by default. You may disable cookies through your browser settings, but doing so may affect your ability to use certain features of our Site.

For visitors located in the European Union: Non-essential cookies and tracking technologies, including advertising pixels such as the Meta pixel, are only set with your prior consent. You will be given the opportunity to accept or decline non-essential cookies when you first access our Site, and you may withdraw your consent at any time. We do not rely on legitimate interest as a substitute for consent in relation to cookies or tracking technologies used for advertising or analytics purposes.

Social Media Information

We may access information from social networking sites and apps you connect with us on, including Instagram, Facebook, and LinkedIn, which may include your name, username, location, email, and any other public information you have included on your social media profiles.

Sensitive Information

We will not request sensitive information from you at any time. Please do not submit any sensitive data to us, including your social insurance number, health data, genetic data, or information related to your ethnic origin, religious beliefs, or criminal history.

3. How We Use Your Information

We use the information we collect to:

• Provide our Site and its contents to you
• Provide you with information, products, or services that you request from us
• Send you email communications, including newsletters and updates, where you have opted in to receive these
• Carry out our obligations and enforce our rights arising from any agreements between you and us
• Improve our services, marketing, and promotional efforts or troubleshoot issues on our Site
• Measure the effectiveness of our advertising campaigns, including through the Meta pixel
• Prevent fraudulent activities and security breaches
• Resolve disputes and comply with our legal obligations
• For any other purpose with your consent

4. Disclosure of Your Information

We do not sell your personal information to any third party. We may share your information with third-party processors as needed to operate our business, including:

Third-Party Service Providers

We use the following third-party platforms and services in the operation of our Site and business. Each of these providers has its own privacy policy governing how they handle your data:

• GoDaddy: Website hosting and domain management
• Skool: Online community platform. Membership fees for The Back Office community are processed through Skool’s payment infrastructure (Stripe). Please review Skool’s privacy policy and terms for details on how your payment and account data is handled.
• Meta (Facebook and Instagram): Advertising platform. We use the Meta pixel on our Site to measure ad performance and reach relevant audiences. Meta may use this data in accordance with its own data policy.
• ManyChat: Automated messaging for Instagram direct message responses
• MailerLite: Email marketing platform (used when email marketing is active)

Legal Requirements

We may disclose your information when required by law or to protect our legal rights, prevent fraud, or comply with a judicial proceeding, court order, or legal process.

Business Transfers

In the event of a sale or transfer of our business, your information may be transferred as part of that transaction.

5. Retention of Information

We retain your information only as long as is reasonably necessary to provide you with our services, comply with our legal obligations, or until you request that we delete your information. Any information we no longer need will be permanently deleted.

6. International Data

Your information, including personal data, may be transferred to and maintained on servers located outside of your province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Your Privacy Rights

In accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, you have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You have the right to request that inaccurate or incomplete data be corrected.
• Deletion: You may request the deletion of your personal data, subject to our legal obligations.
• Withdrawal of Consent: You may withdraw your consent to our collection and use of your personal information at any time, subject to legal or contractual restrictions.
• Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.

To exercise any of these rights, please contact us at lena@readyopsgo.com. We will respond to all requests as soon as reasonably possible and within 30 days.

If you are located in the European Union, you may also have the right to lodge a complaint with your local data protection authority.

8. Email and Anti-Spam Compliance

We are committed to keeping your email address confidential. We do not sell, rent, or lease our mailing list to third parties. In compliance with Canada’s Anti-Spam Legislation (CASL) and applicable anti-spam laws, all emails sent from us will clearly identify the sender and include a clear and easy-to-use unsubscribe function. If you have any issues unsubscribing, please contact us at lena@readyopsgo.com.

9. Data Security

We employ commercially reasonable measures to protect the security of your personal information, including the use of standard security protocols for data transmission. However, no method of data transmission or storage over the internet is 100% secure. We cannot guarantee the absolute security of any information you transmit to us. Any transmission of personal information is at your own risk.

If you believe your account security has been compromised, please contact us immediately at lena@readyopsgo.com.

10. Third-Party Links

Our Site may contain links to third-party websites, including our Skool community platform and social media profiles. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.

11. Use of Artificial Intelligence

We may use artificial intelligence tools to create or enhance content and resources for our Site and services. Where AI technology is used, it is used as a tool to supplement and enhance our own thinking, not as a replacement for it. Final content, opinions, and materials remain wholly our own. We retain sole copyright ownership over all content produced for this Site.

12. Not Professional Advice

The content and resources available through this Site and our services are for informational and educational purposes only. Nothing on this Site constitutes professional legal, financial, medical, or other regulated advice. ReadyOpsGo provides operational guidance and resources for small business owners and does not act in any professional regulated capacity. We expressly disclaim any responsibility for actions or omissions you choose to make as a result of using this Site or our services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new effective date. We encourage you to review this page periodically for any updates. Your continued use of our Site following the posting of any changes constitutes your acceptance of those changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Free Run Incorporated operating as ReadyOpsGo

Email: lena@readyopsgo.com

Oakville, Ontario, Canada

We will respond to all privacy-related inquiries as soon as reasonably possible and within 30 days of receipt.